How does Second Best work?

If you want to buy or sell on Second Best you will need to sign up for an account. Setting up an account is free and only takes a few minutes. Once you sign up to use the platform, you can start uploading items to sell and buyers can browse or search for specific school uniforms to purchase.

How Selling Works

Curious about selling on Second Best? Here's your guide to listing and selling second-hand school uniforms.

• Items should be current, official school uniform items and accurately described in the listing.
• Clothing should be freshly washed and ironed or dry-cleaned.
• Garments should have at least 12 months of wear remaining for the next user.
• Only garments in good repair should be listed.
• Garments should be ready to wear with hems, stitching and buttons in good repair.
• Garments with significant paint stains, frayed cuffs, holes, obvious repairs or excessive wear should not be listed.
• Please mention any minor marks or small, neat repairs in the listing details.
• Discontinued uniform items should not be listed. If you are unsure whether an item is still current, please check with your school.
• Some schools do not allow numbered sports uniforms to be listed. Please check your school's policy before listing these items.
• Please remove student name tags and any award decorations (such as ribbons or embroidery) before listing.

Listings that do not meet these guidelines may be removed from the site. Where possible, sellers will be contacted and given seven (7) days to remove or update the listing before it is removed by the Site Administrator.

Listing Items for Sale Here’s how to get started:

• Tap “Sell your uniform.”
• Provide a clear description, including category, school, condition, and size.
• Set a fair price.
• Upload up to three photos for each item.
• Complete your listing by tapping “Post Listing.”

When you sell your item

• In-Person Collection – Transactions on Second Best are usually completed in person, ensuring buyers can inspect the item before finalising the exchange. If it’s not quite what they were hoping for, the buyer can choose not to proceed with the purchase. After Meeting with the buyer to pass on your item, both you (seller) and the buyer need to confirm the purchase. The seller must click the GREEN BUTTON "I Have delivered the order". The buyer must also click on the GREEN BUTTON "I have received my order", this activates the transer of funds, if not clicked the seller will not be paid for their item.

• Postage - In some cases, items may be advertised by a boarding family who may live in the country. In this situation the buyer and seller will need to come to an agreement with regard to postage. When the item has been posted, simply click the GREEN BUTTON, "I have delivered the order". Once the buyer has received your order you should confirm that the buyer has clicked on the GREEN BUTTON "I have received my order" This activates the transfer of funds; if not clicked the seller will not be paid for their item.

Commission – Second Best takes an 10% commission from each sale to help maintain and enhance our platform.

How Buying Works

Shopping on Second Best is simple and secure. Search for uniforms and accessories using our filters. Select your school and the category you're interested in, or narrow your search further by choosing a sub-category. If you prefer, you can also browse all available listings. If you have any questions about an item, you can contact the seller directly from the item page.

Making a Purchase

• Find What You Need – Search and locate items that fit your requirements.

• Reach out to the seller – Once you have found an item you would like to purchase, you can reach out to the seller directly from the item page to ask any questions.

• Pay Securely – Make payments via our secure payment platform, Stripe. Your payment is held until you’ve received the item. There is a 2% transaction fee on all purchases. This is also where you will arrange a safe meeting place with the seller and finalise your purchase in person.

• In-Person Collection – Transactions on Second Best are usually completed in person, ensuring buyers can inspect the item before finalising the exchange. If it’s not quite what you were hoping for, the you (buyer) can choose not to proceed with the purchase. Once you (buyer) have received your item, both the seller and the buyer need to confirm the purchase. The buyer must click the GREEN BUTTON, "I have received my order"; this activates the transer of funds, if not clicked the seller will not be paid for their item. The seller should also click the GREEN BUTTON "I Have delivered the order".

• Postage - In some cases, items may be advertised by a boarding family who may live in the country. In this situation the buyer and seller will need to come to an agreement with regard to postage. As the buyer, once you have received the item,you must click the GREEN BUTTON, "I have received my order"; this activates the transfer of funds, if not clicked the seller will not be paid for their item.